These days, company loyalty from a Millennial is as rare as getting a phone call from a Millennial. However, your organization’s onboarding process could be the differentiator needed to solidify Millennial loyalty once and for all.
When a guest walks into a hotel for the first time, the atmosphere, attention to detail, efficiency, and attitude of the staff, all play a crucial first impression role that will determine the long-term loyalty of that guest. Read more
How was your teleport to work today? How is the coffee that the robot barista brewed for you? What time is our hologram meeting with London? These are sample questions that you and I have never asked each other…yet. Perhaps someday in the distant future we will. Until then, let’s look at the future that faces us today.
I recently had two experiences that confirmed the future is here. I have been fascinated about these two future trends and it appears they are closer than ever before to completely changing the way we live and work. Read more
When you think of the Millennial generation, I bet the word “entitled” comes to mind. Every time I ask a live audience about their thoughts of Millennials, “entitled” is always mentioned. But what if I told you there was a more entitled group among us than the Millennial generation?
Let’s first understand the origin of Millennial entitlement. I grew up playing competitive ice hockey in Colorado. One year we were fortunate enough to win the state championship, at which point, I expected to receive a trophy…a big one. But every other year, my fellow Millennial teammates and I never expected a trophy. But rather who were the “everyone gets a trophy” advocates? Read more
What would happen to your business if your boomer employees suddenly decided to retire en masse? Hopefully, not much since you will have placed interns into an in-house mentorship program long before that happens.
Here are a few ways to pass the torch along to the Y generation so that your business continues to work smoothly as boomers retire.
Cultivate and Nurture Millennial Talent
Try to get Millennials off on the right foot before they take the reins of control by offering fresh grad jobs that balance their strengths and weaknesses with mentorship activities like: Read more